/* Chat compacto, legible y con cierre visible. */
.help-launcher{position:fixed;right:18px;bottom:max(18px,env(safe-area-inset-bottom));z-index:90;display:flex;align-items:center;gap:9px;background:#783f46;color:#fffaf4;border:2px solid #fff5e9;border-radius:28px;box-shadow:0 4px 18px #452b3433;padding:9px 16px 9px 10px;min-height:48px;font-weight:600;line-height:1.2;cursor:pointer}
.help-symbol{display:grid;place-items:center;width:28px;height:28px;border:1px solid #f9dbc2;border-radius:50%;font-size:20px;font-weight:700}.help-launcher-copy{font-size:15px;font-weight:600}
.help-panel{position:fixed;inset:auto 18px max(18px,env(safe-area-inset-bottom)) auto;margin:0;width:410px;max-width:calc(100% - 24px);height:660px;max-height:calc(100dvh - 30px);padding:0;border:1px solid #d9c4b4;border-radius:22px;background:#fffaf5;color:#46383c;box-shadow:0 18px 60px #30232b55;overflow:hidden}
.help-panel[open]{display:flex;flex-direction:column}.help-panel::backdrop{background:#33242a38}.help-panel *{box-sizing:border-box}.help-header{display:flex;align-items:center;gap:12px;padding:15px 16px;background:linear-gradient(120deg,#f6d7a8,#f2dfd4);border-bottom:1px solid #dec6b8;flex-shrink:0}.help-header h2{font:700 24px/1.2 Georgia,serif;margin:0;color:#4e3037}.help-header p{font-size:13px;line-height:1.4;margin:4px 0 0}.help-avatar{display:grid;place-items:center;width:44px;height:44px;border-radius:50%;background:#7c4149;color:white;font:24px Georgia,serif;flex-shrink:0}.help-close{margin-left:auto;align-self:flex-start;min-width:44px;min-height:44px;border:1px solid #caa99a;background:#fff9f0;border-radius:50%;font:30px/1 Arial;color:#66353e;cursor:pointer}
.help-log{overflow-y:auto;overscroll-behavior:contain;padding:14px;flex:1;min-height:0;scroll-behavior:auto}.help-message{padding:13px 14px;border:1px solid #ead9cd;border-radius:4px 16px 16px;background:#fff;margin:0 14px 14px 0;overflow-wrap:anywhere}.help-user{margin-left:35px;margin-right:0;background:#f6e5d6;border-radius:16px 4px 16px 16px}.help-speaker{font-size:12px;font-weight:700;color:#855764}.help-message p{font-size:16px;line-height:1.55;margin:8px 0 0}.help-choice{display:block;width:100%;text-align:left;min-height:44px;padding:11px 12px;margin-top:9px;border:1px solid #c6a398;border-radius:10px;background:#fff8ed;color:#67363e;font:600 15px/1.35 Arial,sans-serif;text-decoration:none;cursor:pointer}.help-choice:hover{background:#f7e4ca}.help-form{padding:10px 14px 0;border-top:1px solid #e8d8cc;background:#fffaf5;flex-shrink:0}.help-label{display:block;font-size:13px;font-weight:600;margin-bottom:6px}.help-input-row{display:flex;gap:7px}.help-input-row input{min-width:0;flex:1;width:100%;height:46px;padding:10px;border:1px solid #b99487;border-radius:9px;background:white;color:#46383c;font-size:16px}.help-send{border:0;border-radius:9px;background:#783f46;color:white;padding:10px 13px;font-size:15px;min-height:46px;font-weight:700;cursor:pointer}.help-send:disabled{opacity:.55}.help-privacy{margin:0;padding:8px 14px 12px;font-size:11px;line-height:1.4;color:#73616a;flex-shrink:0}.help-panel button:focus-visible,.help-panel a:focus-visible,.help-panel input:focus-visible,.help-launcher:focus-visible{outline:3px solid #b98227;outline-offset:2px}
@media(min-width:761px){body.player-visible:not(.player-compact) .help-launcher{bottom:155px}}
@media(max-width:480px){.help-launcher{right:12px;bottom:max(12px,env(safe-area-inset-bottom));padding:8px 12px 8px 8px}.help-panel{right:8px;bottom:max(8px,env(safe-area-inset-bottom));width:calc(100% - 16px);max-width:none;height:680px;max-height:calc(100dvh - 20px);border-radius:18px}.help-header{padding:12px}.help-log{padding:12px}.help-message{margin-right:4px}.help-user{margin-left:28px;margin-right:0}}
@media(prefers-reduced-motion:reduce){.help-panel *{scroll-behavior:auto!important;transition:none!important}}

/* Retrato de un personaje virtual; no simula una operadora humana. */
.help-avatar{width:64px;height:64px;object-fit:cover;border:2px solid #fff8ed;box-shadow:0 2px 9px #63423826;background:#f3d4b5}.help-launcher-photo{width:40px;height:40px;object-fit:cover;border-radius:50%;border:1px solid #f9dbc2;flex-shrink:0}.help-usage{font-size:11px;line-height:1.4;margin:7px 0 0;color:#70544d}.help-header>div{min-width:0}.help-header p{max-width:210px}.help-privacy{font-size:10px;padding-top:6px}.help-panel{height:730px}@media(max-width:480px){.help-panel{height:760px}.help-avatar{width:60px;height:60px}.help-header{gap:9px}.help-header p{font-size:12px}.help-launcher-photo{width:36px;height:36px}.help-launcher{padding:5px 12px 5px 5px}}
/* Lecturas a elección y enlaces compartidos sin datos personales. */
.help-share-options{border-top:1px solid #d6c2b7;margin-top:14px;padding-top:12px}
.help-share-link{width:100%;min-height:44px;font-size:16px;padding:8px}
.help-sources{margin:14px 0;font-size:14px}.help-sources summary{cursor:pointer;min-height:36px;line-height:1.5}
.help-share-status{font-size:14px!important}.help-message p{overflow-wrap:anywhere}

/* Celular: Clara arriba, la música abajo. En computadora sigue sobre el reproductor. */
@media(min-width:761px){body.player-visible:not(.player-compact) .help-launcher{bottom:184px}body.player-visible.player-compact .help-launcher{bottom:106px}}
@media(max-width:760px){.help-launcher{top:calc(74px + env(safe-area-inset-top,0px));right:12px;bottom:auto;min-height:44px;padding:5px 12px 5px 5px;gap:7px;box-shadow:0 3px 14px #452b342b}.help-launcher-photo{width:32px;height:32px}.help-launcher-copy{font-size:13px}}